Brief maintenance outage evening of Oct 31

jerry OP Admin , 6 months ago

Maintenance completed

venia_sil , 6 months ago

Thanks for your work! I honestly don't say this enough.

SocialSpirit , 6 months ago

@jerry Hi Jerry, looking for some help here to log in to my account. When I attempt to do this I just get a blank white screen (iPad) and a 500 error on Android phone. Can you please assist? TIA for you help.

jerry OP Admin , 5 months ago

Is your account @socialspirit?

SocialSpirit , 5 months ago

@jerry @SocialSpirit yes, it is…

jerry OP Admin , 5 months ago

thanks. I am working on it

SocialSpirit , 5 months ago

@jerry @SocialSpirit much appreciated!

jerry OP Admin , 5 months ago

Can you give it another try? It looks to be correlated with php running out of memory (not sure why your session would require more that 512MB of ram, but lets confirm that is the case first.

SocialSpirit , 5 months ago

@jerry @SocialSpirit yay, it’s working now. I checked around a bit and all seems well. Hope that helps you to debug.

jerry OP Admin , 5 months ago

ok - I bumped up the memory limit in php to 1gb and that appears to have fixed the problem. I have no idea yet why it takes so much memory, though. But I'm glad it worked

SocialSpirit , 5 months ago

@jerry @SocialSpirit I’m sure you’ll get to the bottom of it soon. Have you not heard of this issue before?

jerry OP Admin , 5 months ago

no - this is the first time - and as far as I can tell, the only time it's happened according to my logs...

SocialSpirit , 5 months ago

@jerry @SocialSpirit hmm…interesting. I hope this isn’t one of those keep-me-at-night puzzles for you. Thanks again for your prompt attention to this.