cliffwade ,
@cliffwade@allthingstech.social avatar

For anyone who might have missed it last week, I wrote an article about why I switched from Gmail to Proton Mail and you can read it and hopefully share it with others via the link below.

https://blog.allthingstech.social/why-i-switched-from-gmail-to-proton-mail/

@protonmail also suggested that I apply for the partner program, which I did but haven't heard back yet. Hoping to hear back in the next day or two and hoping that I get accepted.

SteveClough ,
@SteveClough@metalhead.club avatar

@cliffwade @protonmail I do wonder about changing. I would like to move away from Google, but need to be certain that it is going to last and not be subject to the usual problems.

Advice appreciated.

cliffwade OP ,
@cliffwade@allthingstech.social avatar

@SteveClough Proton has been around for a lot of years, something like 6 - 8 years? Someone else might correct me, but I feel it's not going anywhere at all.

@protonmail

protonmail ,
@protonmail@mastodon.social avatar

@cliffwade @SteveClough Hi! No, we're not going anywhere! And you can reach out to us here any time if you have any questions about our services.

SteveClough ,
@SteveClough@metalhead.club avatar

@protonmail @cliffwade In fairness, I have heard a lot of good things about Proton. I was asking partly to see if there were any similar comparable services.

I will have to consider my options.

(wow that sounds pretentious)

Kicko ,
@Kicko@mstdn.social avatar

@cliffwade @protonmail I just need a snooze option in proton and I'd probably switch too.

protonmail ,
@protonmail@mastodon.social avatar

@Kicko @cliffwade Snooze is available in the web app/desktop app, and we're working on bringing this feature to mobile.

Kicko ,
@Kicko@mstdn.social avatar

@protonmail @cliffwade good to know, thanks.

Snowshadow ,
@Snowshadow@mastodon.social avatar

@cliffwade @protonmail I switched from gmail to proton mail long ago and I have no regrets. Proton is a good company and has excellent customer support. Unlike gmail you can find a real person to help you.

case2tv ,
@case2tv@social.tchncs.de avatar

@Snowshadow For me I can say, that their customer support is slow and bad (hanging within 1st level support and no progress). @cliffwade @protonmail

Snowshadow ,
@Snowshadow@mastodon.social avatar

@case2tv I have no complaints. The one time I had a problem, they got back to me within 24 hours. And my problem was not their fault, i didn't understand one of the features and they were very helpful. The following day they sent a an email asking if the issue had been resolved and if I needed further assistance. Gmail on the other hand--there is absolutely no one there to help...might as well be talking to a brick wall.@cliffwade @protonmail

protonmail ,
@protonmail@mastodon.social avatar

@Snowshadow @case2tv @cliffwade Thank you for sharing your experience!

Snowshadow ,
@Snowshadow@mastodon.social avatar

@protonmail You are welcome. Thanks for providing excellent support staff. They were most helpful and very polite. I am not one who often recommends people to companies but I always suggest Proton when people are complaining about their email services provider because I have been more than satisfied. I also like your VPN service.@case2tv @cliffwade

protonmail ,
@protonmail@mastodon.social avatar

@case2tv @Snowshadow @cliffwade That doesn't sound right, could you please share your support ticket number here, so we can track it internally?

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